Privacy Policy

Game: Whisker Dash

Effective Date: March 3, 2026

1. Who We Are

Whisker Dash is published by ZIILUMA Studios, a brand operated by Panorama Sincero Lda (Portugal).

Controller (data controller):
Panorama Sincero Lda
Rua de Macau 344, J
4425-667 Maia, Portugal
VAT: 516360841
Email: [email protected]

2. Scope

This Privacy Policy explains how we collect, use, disclose, and protect information when you use:

3. Age Requirement

Whisker Dash is intended for users aged 13 and older. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided personal information, please contact us and we will take appropriate steps to delete it.

4. Information We Collect

We do not require you to provide your name or email address to play. However, the game and our service providers may automatically collect certain information.

4.1 Device and Technical Data

4.2 Gameplay and Usage Data

4.3 Crash and Diagnostics Data

4.4 Authentication and Cloud Saves

If you choose to sign in using Apple or Google to enable cloud saving, we process identifiers required to authenticate you and associate your game progress with your account. We do not receive your password.

4.5 Purchases

In-app purchases are processed by Apple App Store and Google Play. We do not collect or store your payment card details. We may receive purchase confirmation and transaction identifiers from the platform to deliver the purchased content.

5. How We Use Information

We use the information described above to:

6. Legal Bases for Processing (GDPR)

If you are located in the European Economic Area (EEA) or the UK, we rely on the following legal bases:

7. Advertising

Whisker Dash uses third-party advertising partners (for example, Google AdMob or similar providers). These partners may collect and process device identifiers (such as Advertising ID), IP address, and usage information to:

You can reset or limit your Advertising ID in your device settings. Depending on your region, you may also see consent choices related to advertising.

8. Analytics and Crash Reporting

We use services provided by Google Firebase, including:

These services help us understand how players use the game, diagnose crashes, and maintain cloud saves. More information about Firebase privacy is available on Google’s Firebase privacy resources.

9. In-App Purchases and Refunds

Purchases are processed by Apple App Store and Google Play. Refund requests must be submitted to the platform where the purchase was made, according to their policies. We do not control the platform’s refund decision.

10. Sharing and Disclosure

We may share information with:

11. International Transfers

Because Whisker Dash is a global service and our providers may operate internationally, your data may be processed outside your country of residence, including in the United States. Where required, we use appropriate safeguards such as Standard Contractual Clauses or other lawful transfer mechanisms.

12. Data Retention

We retain information only for as long as necessary to provide the game, fulfill the purposes described in this policy, and comply with legal obligations. Crash logs and analytics data may be retained for a limited period as required for troubleshooting and improving the service.

13. Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your data. You may also object to certain processing and request data portability where applicable.

To exercise your rights, contact us at: [email protected]

14. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you may have additional rights regarding your personal information, including the right to request disclosure and deletion. We do not sell your personal information as commonly defined.

Requests can be sent to: [email protected]

15. Security

We use reasonable technical and organizational measures to protect information. However, no method of transmission over the internet or method of electronic storage is completely secure.

16. Changes to This Policy

We may update this Privacy Policy from time to time. We will update the Effective Date at the top of the policy.

17. Contact

If you have questions about this Privacy Policy, contact:

ZIILUMA Studios (operated by Panorama Sincero Lda)
Email: [email protected]